Reports To:
Elk Valley Rancheria Gaming Commission
FLSA STATUS:
Non-Exempt
AGE REQUIREMENT:
21+
JOB SUMMARY:
Assists the Elk Valley Rancheria Gaming Commission (Commission) by supervising the day to day operational functions and processes of the Elk Valley Casino Revenue Audit Department. Assists in leading the Elk Valley Casino Revenue Audit Department toward predetermined goals and objectives, based on profit and return on capital, by performing the following duties personally or through delegation of duties to department supervisors and casino employees.
ESSENTIAL DUTIES & RESPONSIBILITIES:
include the following. Duties may be added to, changed or deleted at the sole discretion of management:
• Responsible for providing our customers with prompt and friendly service and an enriching work environment for our team.
• Keep accurate records and provide regular reports to management.
• Be able to work flexible schedules including public holidays, weekends and peak business times.
• Enforce all company policies and procedures and recommend changes for improvement to the Commission.
• Perform all duties of the Revenue Audit Clerk.
• Responsible for understanding all areas of each department’s policies and procedures relating to the financial reporting of any daily transactions involved within the gaming operation, cage, restaurants, bar, and gift/smoke shop.
• Responsible for creating, organizing, and disseminating revenue data to authorized managers in the format required.
• Coordinate all revenue accounting clerical functions, which include, auditing all revenue generating centers in the casino.
• Administrative functions of the audit department, including employee training, reviewing, and conducting staff meetings.
• Preparation and entry of revenue journal entries, prepares support documents, reconciling, and balancing entries as required.
• Responsible for knowledge of all areas of the Tribal Minimum Internal Control Standards (MICS) referring to compliance and control of the financial reporting of the gaming operation areas being audited.
• Knowledge of informal reporting (W2-G, 1042-S, and 1099 MICS); to ensure that proper tax reporting and withholding is completed in all required cases.
• Knowledge of Title 31 requirements.
• Knowledge in the use and reporting capabilities of the online gaming accounting systems to perform the daily audits of the appropriate casino departments.
• Knowledge in the use and reporting capabilities of the food and beverage accounting system to perform the daily audits of the appropriate casino departments.
• Maintain the electronic storage of the work produced in Revenue Audit.
• Reconcile and Audit marketing software to verify all promotions are redeemed accurately.
• Correct errors or list discrepancies for adjustments
• Create, modify or update processes within the department to accommodate changes within the Casino.
• Maintaining strong communication with the Commission, the Casino General Manager, Casino Controller, as well as other department heads in needs of coordinating and streamlining shared processes and changes.
• Reports to and makes recommendations to the Commission regarding department staffing or other needs.
• Any and all other job related duties assigned by the Commission.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information.
Attendance/Punctuality – Is consistently at work and on time.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
Communication – Must have exceptional people skills. Able to communicate effectively with any customer and employees at all levels.
Customer Service - Manages difficult or emotional customer situations
Delegation-Must be able to direct staff in the course of their duties and delegate duties to specific individuals to ensure company standards are maintained at the highest levels in accordance with company policies and procedures. Demonstrate support and a desire to succeed and willingness to help others succeed.
Ethics – Treat people with respect; inspire the trust of others; work with integrity and ethically; uphold organizational values.
Interpersonal Skills - Maintains high level of confidentiality and employ positive communication skills with tact, diplomacy, and respect amongst co-workers as well as guests at all times.
Managing People - Provides regular performance feedback.
Motivation - Must be self-motivating and able to motivate employees at all levels to achieve the company’s long and short term goals.
Oral Communication-Listen and get clarification; Respond well to questions.
Organizational Support - Follows policies and procedures.
Problem Solving - Identifies and resolves problems in a timely manner.
Professionalism - Follows through on commitments. Maintains a high degree of professionalism including appearance, communication, attendance, reliability, and teamwork.
Quality - Demonstrates accuracy and thoroughness. Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest level of productivity.
Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.
Teamwork – Contribute to building a positive team spirit; Support everyone’s effort to succeed.
Technical Skills -In depth knowledge and skill and ability to shares expertise with others.
Written Communication - Writes clearly and informatively.
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees in the Revenue Audit Department. Carry out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
EDUCATION & EXPERIENCE:
Associates degree in approved related field/s or equivalent from two-year college or technical school; and five (5) years related experience and/or training; or equivalent combination of education and experience. Basic casino accounting and/or casino auditing experience is preferred.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present and provide information and respond to questions from groups of managers, clients, customers, and the general public.
MATH SKILLS:
Ability to work with mathematical concepts such as discounts, interest, fractions, ratios, commissions, proportions, and percentages. Review and/or audit internal documents to ensure accuracy of purchases, revenue, and errors of transaction. Create and propose gain/loss reports, monetary policies, and maintain accurate budgetary items.
REASONING ABILITY:
Ability to solve complex problems and deal with a variety of uncertain variables in situations where only limited standardization exists. Ability to interpret, communicate, and delegate instructions furnished in written, oral, diagram, or schedule form. Ability to quickly evaluate alternatives and suggest a plan of action as necessary.
COMPUTER SKILLS:
To perform this job successfully, an individual should have extensive working knowledge of Microsoft Office Suite, internet, Microsoft Outlook e-mail, Oasis Applications; Infogenesis and Laserfiche. Must type a minimum of 35 words per minute. Must have the ability to use a 10 key calculator.
CERTIFICATES, LICENSES, & REGISTRATIONS:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to see and hear, or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate; and limited exposure to cleaning chemicals.
Must be able to work under stressful situations.
Drug and Alcohol free workplace.
Must be able to work in a smoke filled environment.